From final bill to TPA approval and claim settlement, InstantCare handles everything between the hospital, your insurer and your TPA — so your family can simply go home.
Whichever TPA or insurance company is on your health card, our team knows their process, documents and contacts.
Cashless discharge usually gets stuck in paperwork, TPA queries and follow-ups. Our discharge coordinators take all of that off your hands.
Fill a 1-minute form or WhatsApp us: hospital, claim no., TPA, patient.
1 minWe collect the final bill, discharge summary and reports from the hospital billing/TPA desk.
~10 minComplete final-approval file is sent to your TPA / insurer with all documents.
~20 minWe answer TPA queries, chase approvals and talk to the insurer on your behalf.
~45 minFinal approval received, claim settled with hospital, patient goes home.
~60 minTAT depends on hospital billing readiness and insurer/TPA response. Our team works continuously to close it within about 1 hour.
Corporate group policy or personal retail policy — we manage the full cashless journey between hospital, TPA and insurer.
Employer group mediclaim, buffer approvals, HR & TPA coordination.
Family floater & individual health policies of all insurers.
New India, United India, Oriental, National — documentation handled end to end.
Pre-authorisation, enhancement, final approval & claim settlement follow-up.
After discharge (or even without hospitalisation), get any home-care or day-care support you need — on easy hourly charges.
A dedicated coordinator works your file from bill to approval without breaks.
Medi Assist, Paramount, MD India, Vidal, FHPL and every major insurer.
Live status on WhatsApp — no calls to the billing desk again and again.
We explain TPA queries and deductions clearly and help resolve them fast.
Faster bed turnover and fewer pending discharges for hospital TPA desks.
Home care, doctor visits and medicines arranged near you on hourly basis.
Once you share the details, our coordinator collects the final bill and discharge papers from the hospital, sends the final approval file to your TPA/insurer and follows up on every query until approval comes — usually within about an hour.
All major cashless TPAs including Medi Assist, Paramount, MD India, Health India, Vidal Health, FHPL, Raksha and Ericson, and insurers like Star Health, Niva Bupa, Care, HDFC ERGO, ICICI Lombard, New India and more.
Hospital name, claim/pre-auth number (if available), TPA, insurance company, patient name, age, gender, policy type (corporate/retail) and company name for corporate policies.
Yes. We coordinate with the TPA, insurer and, where needed, your company's HR/benefits team for buffer or enhancement approvals.
Yes — nursing, attendants, doctor visits, physiotherapy, medicines and lab tests at home on easy hourly charges.
Share the details in 1 minute — our team starts immediately.